Returns and Exchanges

At Merch Hall, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer returns within 30 days of receipt.

Conditions for Returns:

• Items must be unworn and in their original condition.

• Returns must be initiated within 30 days of delivery.

Return Shipping:

• Merch Hall will cover the cost of return shipping.

Refunds and Exchanges:

• We offer exchanges, store credits, and refunds based on your preference.

• Refunds will be processed to the original method of payment within 7-10 business days after we receive the returned item.

Exclusions:

• Custom orders over $300 are final sale and are not eligible for return. However, we will provide a physical sample for approval before the final production of such orders.

How to Initiate a Return:

1. Fill out the return form available on our website.

2. Our customer service team will provide you with a prepaid return shipping label.

3. Pack the item securely and attach the return shipping label.

4. Drop off the package at your nearest shipping location.

For any questions or assistance with the return process, please contact our customer service team at [insert contact email/phone number].

We appreciate your business and are here to help ensure your shopping experience with Merch Hall is a positive one!